Some action had to be taken quickly, so licenses were given to four other manufacturers to make bells, switchboards, and so forth. By this time the Western Electric Company of Chicago had begun to make the infringing Gray-Edison telephones for the Western Union, so that there were soon six groups of mechanics puzzling their wits over the new talk-machinery. By 1880 there was plenty of telephonic apparatus being made, but in too many different varieties. Not all the summer gowns of that year presented more styles and fancies. The next step, if there was to be any degree of uniformity, was plainly to buy and consolidate these six companies; and by 1881 Vail had done this. It was the first merger in telephone history. It was a step of immense importance. Had it not been taken, the telephone business would have been torn into fragments by the civil wars between rival inventors. From this time the Western Electric became the headquarters of telephonic apparatus. It was the Big Shop, all roads led to it. No matter where a new idea was born, sooner or later it came knocking at the door of the Western Electric to receive a material body. Here were the skilled workmen who became the hands of the telephone business. And here, too, were many of the ablest inventors and engineers, who did most to develop the cables and switchboards of to-day. In Boston, Watson had resigned in 1882, and in his place, a year or two later stood a timely new arrival named E. T. Gilliland. This really notable man was a friend in need to the telephone. He had been a manufacturer of electrical apparatus in Indianapolis, until Vail's policy of consolidation drew him into the central group of pioneers and pathfinders. For five years Gilliland led the way as a developer